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Operational maturity
1. How confident are you that an incident at 3am would be handled smoothly?
Ownership clarity
2. Could you point to one named owner for every production system?
Cost predictability
3. Can you forecast next quarter's cloud bill within 10%?
Release confidence
4. Do engineers ship to production without holding their breath?
Recovery confidence
5. If your primary database failed today, do you know your recovery time?
Buyer readiness